Support
Getting help
Email [email protected]. One person reads it and answers, usually the same working day.
The app
Harbor Media for iPhone and iPad
The app shows the project it is linked to. It needs a six-character code, which comes in the email we send when the project is set up.
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Lost your code
Email us and we'll send it again. Codes are tied to one project and can be reissued at any time.
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Code not accepted
Check for a typo first. If it still won't open, email us with the code you were given and we'll look it up.
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New phone
Enter the same code on the new device. To remove the old one, open the menu and choose Unlink this device.
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Trying the app first
You don't need a code to look around. The code screen opens a demo of the kinds of app we build, using sample data.
Anything else
Something not working
If something we built is broken, email us with what happened and roughly when. Screenshots help.